About Us
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Frequently asked questions
Why Buy From Us?
- collector-corm grown
- Melbourne based
- carefully packed
- rare genetics
- real grow experience
- cabinet-grown expertise
- small business passion project
Do you ship plants Australia wide?
Yes, we ship to most states within Australia. Please check your local state regulations and quarantine requirements before purchasing live plants.
Our customers located in quarantine-restricted states, a plant concierge or quarantine forwarding service may be required depending on your local regulations.
It is the responsibility of the purchaser to ensure they understand and comply with their state’s current plant import requirements, laws and quarantine regulations prior to purchasing.
Obsessed With Aroids does not organise concierge or quarantine services on behalf of customers. Any required concierge, forwarding or quarantine arrangements must be independently organised by the purchaser.
When will I get my order?
Orders are generally shipped Mondays and Tuesdays to help minimise plants sitting in transit over weekends.
Do you offer refunds or returns?
Due to the nature of live plants, returns and refunds are not accepted. Please review photos and descriptions carefully before purchasing.
How are plants shipped?
Plants are carefully packaged and shipped in sphagnum moss without pots to help reduce shipping stress and minimise damage during transit. During colder months, thermal packaging may also be used to help preserve plant health and protect against low temperatures.