Plant Care & Info

Everything you need to help your new plant settle in and thrive. 🌿

At Obsessed With Aroids, we know receiving a new plant is only the beginning. Whether you’ve added a rare Alocasia or Anthurium to your collection, you’ll find helpful information here about acclimatisation, ongoing care, shipping and ordering.

🌱 Plant Aftercare Guide
Just received your new plant? Start here for advice on acclimatising your Alocasia or Anthurium after shipping, including light, watering, humidity and what to expect during the settling-in period.

→ View Aftercare Guide

📦 Shipping & Live Plant Policy
Everything you need to know about how we carefully pack and ship live plants, dispatch days, delivery, weather considerations and what to do if there is an issue when your plant arrives.

→ View Shipping Policy

❓ Frequently Asked Questions
Find quick answers about ordering, payments, shipping, plant availability, delivery and purchasing from Obsessed With Aroids.

→ View FAQs

📖 Aroid Care & Growing Guides
Explore our blog for Alocasia and Anthurium growing tips, propagation information, collector guides and helpful advice for getting the best from your aroids.

→ Explore the Blog

Growing your collection?
Our range is constantly changing as new plants become available.

→ Shop Alocasia | Shop Anthurium

Frequently asked questions

Will my plant lose leaves in transit?

Some minor leaf stress or drooping is normal after shipping. Give your plant a few days to settle in with good light and water, and it should bounce back quickly.
Do you ship to PO boxes or parcel lockers?

We only send to street addresses, as live plants can be sensitive to extended time in lockers.

Which days do you dispatch orders? 

A: We dispatch Monday & Tuesday only, so your plant doesn't sit in a depot over the weekend.
How long will delivery take?

A: Estimated transit times by state: VIC 1–2 days, NSW/ACT 2–3 days, QLD 2–4 days, SA 2–3 days, WA 5–7 days, TAS/NT 3–6 days. These are business days and subject to Australia Post delays.
What if my plant arrives damaged or in poor condition?

Contact us within 24 hours of delivery with your order number and clear photos of the plant and packaging. We'll work with you to find a fair resolution.
Do you include heat or cold packs?

We assess each order and include appropriate packaging materials based on the season and your location.
 What happens if Australia Post delays my delivery? 

Unfortunately transit delays outside our control aren't covered by our arrival guarantee, but we'll always do our best to help if your plant has suffered as a result.
Do you offer concierge posting for interstate biosecurity requirements?

Yes! We can send your order via an appropriately accredited plant concierge service when required for your destination. As we are located in Victoria, interstate biosecurity requirements apply to certain plant movements — not just the traditional quarantine states. Before purchasing, please contact your chosen concierge and confirm they can receive your specific plant from Victoria and process/certify it for your destination.

• Victoria & Queensland: We can generally ship directly where permitted.

• NSW, ACT & SA: Please arrange an accredited concierge if certification is required.

• WA, TAS & NT: Please arrange an appropriately accredited quarantine concierge and confirm they can accept your plant from Victoria.

At checkout, use your name and address for Billing and your concierge's details for Shipping. Once your plant has been delivered to the concierge, it is outside our care and control. We cannot guarantee its condition after treatment, inspection, repacking or onward shipping. All concierge and onward shipping fees are arranged directly with your chosen provider. Biosecurity requirements can vary by plant and destination and may change, so please confirm with your concierge before ordering.
Do plants come with a pot?

All plants are sent bare-root in sphagnum moss — no pot included. This keeps the plant healthy during transit and reduces weight for shipping.
How are plants packaged during winter?

During winter, we use thermal packaging to protect your plant from cold temperatures in transit, keeping it safe and stress-free on its journey to you.